Surrey Mitsubishi / Company of Cars

Director of Operations

• • Led operations and go-to-market execution for a new cash-for-cars marketplace
• • Built lead, valuation, and intake systems integrating Accu-Trade, CRM, and dealer platforms
• • Directed marketing execution and operational workflows across Surrey Mitsubishi and Legacy Cars
• • Partnered directly with ownership on operating model, GTM, and P&L structure

CPAPSuperstore.ca (Snore MD Sleep Clinics)

Director of eCommerce

• • Built and launched CPAPSuperstore.ca from scratch on Shopify
• • Held full P&L responsibility from day one
• • Owned inventory planning, purchasing, fulfillment, customer service, and vendor relationships
• • Built and operated all marketing, analytics, and ecommerce systems

Canada Drives

Director of Operations (Alberta & Saskatchewan)

• • Launched Alberta and Saskatchewan operations from the ground up
• • Scaled teams, vendors, logistics, and reconditioning operations across multiple locations
• • Owned budgets, labor planning, and operational performance
• • Delivered high-volume vehicle throughput with strong customer satisfaction

Autozen

Head of Operations

• • Owned day-to-day operations for a consumer-to-dealer automotive marketplace
• • Led inspection, auction, and customer experience teams
• • Worked closely with product and marketing during platform iteration

Earlier Operations Leadership

Retail, Logistics, and Mobility

• • Regional and store-level operations leadership roles
• • Team management, logistics, compliance, and P&L exposure
• • Foundation for later marketplace and ecommerce operations